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Liberty Mutual Insurance

Engaged Employer

Stingy - Field Claims Representative Liberty Mutual Insurance Employee Review

1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

There is nothing special about working here compared to other insurance agencies.

Cons

Made a huge deal about matching my salary from previous employer when hired- said that nobody got what I did yet obviously it was standard for a high performing employee. Was reassured several times that my yearly bonus and raise would bump me up and yet I'm still not making as much as I did previously, despite being a top employee. And they pro-rated it because I was barely shy of one year. Stingy. Nothing extra for going above and beyond, for working extra, getting amazing surveys and feedback, etc. My last employer paid triple compared to LM for my bonus and raise, because I earned it. Hard to stay motivated when I know it doesn't matter. They keep dangling a promotion then they move the goal posts despite me meeting every requirement, over and above working constantly. Managers are always micro managing and not leaders themselves. The company car broke down 2 days after I got it and they acted like it was something I did even though records showed it hadn't been properly maintained previously. They nickel and dime for it out of paycheck so it's not much of a perk, especially when the car doesn't work. Such a disappointment after working so hard. I proved my value but they have fallen short.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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