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Liberty Mutual Insurance

Engaged Employer

My Unit Had Very Unprofessional Staff; Other Units May Differ - Marketing Liberty Mutual Insurance Employee Review

2.0
Feb 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Initially, I was hired to do some very good work. I look forward to it and proceeded for six months.

Cons

After six months, my hiring manager left. The new director was less professional and supported unprofessional behavior from staff. E.g. withholding information, unwilling to work as team, disallowing others to learn new skills, etc.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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