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Liberty Mutual Insurance

Engaged Employer

Don't work here - Senior Claims Adjuster Liberty Mutual Insurance Employee Review

1.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The only pro to this company is the ability to work remote.

Cons

This is the worst claims position I have every been in. There is an unrealistic and insufferable amount of claims. They have have high quality expectations with high workloads that are unachievable. All they care about is unrealistic metrics and will fire you before your 1 year mark to collect their sign on bonus from you. This happened to a colleague of mine. The work environment is very stressful and pay and bonuses do not match work expectations. Most people either quit or have to take leave due to the extreme stress. There is no growth here and they do not care about their employees. Worst company I've ever worked for Benefits are subpar Health insurance isn't good at all. No job security you will be looking over your shoulder at all time and will be extremely stress to keep up with the workload.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

company culture, great coworkers, benefits/ salary

Cons

uncertainty, highered too many people and capital constraints due to acquisitions lead to layoffs

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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