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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Extremely stressful job - Anonymous employee Liberty Mutual Insurance Employee Review

      2.0
      Feb 25, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation and incentive programs.

      Cons

      Your time is constantly monitored, even when you go on break and use the restroom!! All your calls are recorded and evaluated. If you do not use the correct greeting: "Thank you for calling Liberty Mutual this is (your name), how can I help you? You will get marked off for not saying the greeting exactly as quoted.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 25, 2026
      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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