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Liberty Mutual Insurance

Engaged Employer

They don't care about you as an employee - Infrastructure Engineer Liberty Mutual Insurance Employee Review

1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

* matching charitable contributions, dollar for dollar * I get a reliable paycheck every 2 weeks

Cons

* raises don't keep up with inflation, so you're paid a little bit less each year * my work here is the very definition of "just a job" * there are changes coming next year that will likely decrease the size of our annual bonus * you MUST go into a physical office, even if nobody else on your team lives nearby and you still spend the whole day on video calls anyways * low 401(k) match * expensive and ineffective health insurance * terrible benefits in general * policy mandates are frequently handed down from executives without taking employee feedback into consideration * senior leaders make promises that they break within days or weeks * we can't work from home full-time any more, even though senior leadership openly acknowledged that we were more productive from home * they track badge swipes, to make sure you spend enough time in the physical office * you have to reserve desks in the office each day, which are shared with random people and are barely ever cleaned. You don't get your own personal workspace * no mouse or keyboards provided in the office, even though we are required to be there, we have to bring our own equipment from home * our laptops are so locked-down and under-powered that it gets in the way of day-to-day work * every byte of your network traffic, even TLS traffic, is decrypted and logged. No sense of privacy or trust * even if you apply for and get hired to perform one type of work, you might be sent to another team doing something completely different that you have no interest in working on, and you have no say in the matter

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that is continuing to grow and evolve.

Cons

can be high stress during busy times, but the company has done a lot to staff better to accommodate that.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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