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Liberty Mutual Insurance

Engaged Employer

Company just wants to make money - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Jul 9, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. Liberty is still one of the very few places that still offers a pension.

Cons

The company is prioritizing profits over satisfaction. Every meeting is basically about how much money we are saving and how we can spend less. The CEO changed how bonuses are determined. Now you basically have to be a world class performer to get anything. There are so many customer complaints about how premiums are through the roof, some customers are seeing between 30%-50% increase in their policy premiums, that's CRAZY. It's hard to move within departments, if you are in claims you are basically stuck there. They claim to be DEI, but I find that treatment towards the colored folks are not the best, supervisor in salvage (AC) managed to get rid of 3 top performing black females in less than a year. Don't think about filing a compliant with HR, they are very biased and nothing gets resolved.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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