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Liberty Mutual Insurance

Engaged Employer

Liberty going downhill FAST - Senior Recruiter Liberty Mutual Insurance Employee Review

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, flexibility. Depends largely who your manager is. I was lucky to have a good manager.

Cons

Liberty decided (aka the higher up that has a personality of a cardboard and is dry as a desert) to outsource our work to the Philippines and India so they did a massive layoff. Yes, they warned us but the number of people that was let go was shocking! Over 50%. They also did not care if you had the best performance reviews on the team or that your candidate and hiring manager reviews were excellent. Nope, it is a corporate decision and if I have to hear it again, I will lose my mind. This used to be a great place to work and now, team morale is a 0. The lucky ones that got to stay… well, no one feels safe anymore. This massive layoff is due to poor planning on the executives. Ever since we have a new CEO, this company has gone downhill. And who gets punished? Yes, us, the individual contributors while executives are getting a massive bonus from this outsourcing. It’s sickening to my stomach.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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