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Liberty Mutual Insurance

Engaged Employer

Great company, but lots changing - Program Manager Liberty Mutual Insurance Employee Review

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The work/life balance is really great overall and their benefits are solid. The people are generally collaborative and kind and there are many colleagues I have who have been here over 10, 15 or even 20 years.

Cons

There has been a lot of changes happening within the organization over the last couple years to drive more accountability re: performance and meeting our financial goals based on what's going on in the insurance industry as a whole. That has unfortunately impacted people's jobs and resulted in a lot of reorganizations which has made it feel a bit more unstable.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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