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Liberty Mutual Insurance

Engaged Employer

Unrealistic expectations - Senior Territory Manager Liberty Mutual Insurance Employee Review

3.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good coworkers, some good managers, good bonus plan and good base compensation

Cons

Unrealistic expectations and goals, some territories do not have enough agents for one TM, horrible rates make it hard to write business, too many gaps from small commercial to middle market, left hand doesn't know what the right hand is doing, TMs constantly feel deflated, lots of turnover in custom underwriting, underwriters do not find ways to write business and underwriter accounts out the door, time service is terrible on larger accounts

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

company culture, great coworkers, benefits/ salary

Cons

uncertainty, highered too many people and capital constraints due to acquisitions lead to layoffs

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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