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Liberty Mutual Insurance

Engaged Employer

Decent Company - Poor Management Experience - Claims Adjuster Liberty Mutual Insurance Employee Review

3.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Liberty mutual does try to have overall company inclusion & has a lot of networking opportunities to help you grow as a professional

Cons

My personal experience in the claims department was not the best. Management was not transparent about my progress or their expectations . When I would ask for additional assistance or a better understanding of what was expected or required of me I’d be told “you’re doing good” .. “you got it, you’re doing fine” .. only to be put on probation a few weeks later for “not meeting standards” . Looking back at it I wish I would’ve stood my ground more because the way this was handled was unfair. I had a relatively new manager as well.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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