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Liberty Mutual Insurance

Engaged Employer

Go find another employer - Sr Claims Resolution Representative Liberty Mutual Insurance Employee Review

1.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance is good with remote options still available post-covid. - They leave you alone to do your job.

Cons

- Lack of career growth, you only get promoted if you are "in" with management. - Company was super DEI focused and would send an event every other week and have finally stopped. Hope they get rid of this woke agenda. - Competitive pay? Is it competitive to minimum wage? - You will have external hires apply to any job post/grade but then tell internal employees they cant go more than 2 grade jump. - Overall benefits are horrible, the medical plan is too expensive (for families) even with employer contributions. - Pension plan has been terminated and is now just a 401k plan

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote never have to go into an office.

Cons

New hire schedule is a closing schedule and you have to be in that schedule for at least a year.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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