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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual has treated me well as I have met my goals - Customer Service Representative Liberty Mutual Insurance Employee Review

4.0
Jun 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Consistant workload, decent compensation for the type of work, I like the people I work with, allowed

Cons

Hard to advance, must greatly exceed goals and obtain other licenses on your own to obtain a better position than CSR.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

3
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