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Liberty Science Center

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Horrible and mentally exhausting - Guest Ambassador Liberty Science Center Employee Review

1.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The city looks nice to look at from the view of the building.

Cons

I worked here and had to tell customers at the climber on the 2nd floor that if their child is either too small or too tall they can’t climb on because there’s also a ruler to measure the kids. One day a customer brought his small child and the child was too small and he got really rude, I got fed up because I deal with attitudes everyday at that place and usually ignore it with a smile but he was so rude I jus exploded on him (verbally) and got fired whilst he also degraded me by making fun of mental illness and said he would call the police for being yelled at. The management didn’t care about my side of course and fired me and took his side. The staff are also all like children and it feels like you’re working at a middle school. It’s unbearable and you feel outcasted when you start to realize no one is a genuine nice person to be around working there. The pay is low and not livable to work off of and all of the Staff are snobby might I add. Don’t work here unless you want to be abused and used for absolutely no benefits or life changing work. Also if you are a person of color the staff clearly act nicer to the whites so good luck.

Explore other reviews about Liberty Science Center

5.0
Oct 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay for a summer job, great coworkers

Cons

Dont have much to say

2.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Proximity to NYC and having ASTC membership for free tickets at other museums was great.

Cons

Extremely toxic work environment. The head of HR is a well-known insane person who targets people she doesn't like, or if you request any sort of accommodation. Management overall is unwilling to work with employees who do not fit their ideal mold, but claim to be inclusive. For example, in an industry that often attracts neurodiverse workers, they are appalled at the idea of wanting lowered lights in the office, at allowing work-from-home, or accepting that others might have different ways of communicating and interacting with others. "Optional" social lunches or gatherings are thrown back at employees in their quarterly reviews if not attended, claiming that you are not invested as a team member. On a similar note, employees are not at all valued by management. Guest ambassadors are infantilized and micromanaged, with a yearly purge happening at the end of spring where ambassadors are fired over things like clocking in 2 minutes late or taking out a phone to check the time. In other departments, there is zero upward mobility and a high turnover rate-- the manager and director of STEM Education, for example, both openly admitting this and saying if they can keep people for 3-5 years, that's all they can hope for. Burnout happens incredibly fast under these circumstances. The only people who do seem to be able to stay for beyond that time are those who are a department of one, or who simply fail upward by never advocating for themselves or their teams. Overall, employees are completely overworked, and over time will have more and more responsibility heaped on them with less and less support or reward. Despite desperately needing a union for this and other reasons, employees are terrified to attempt organization because the know that when last it was even mentioned, all those employees were purged from their jobs.

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