Supportive management can't overcome poor workplace culture - Customer Contact Agent Liberty University Employee Review

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Lower level management is supportive and understanding. Robert in Financial Services was awful to work with.

Cons

Low pay, the people I interacted with on a daily basis were some of the worst people I’ve spoken to then or since.

Explore other reviews about Liberty University

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very friendly environment - growth opportunities

Cons

- transparency - beginning wages

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The most supportive management group I have ever been a part of. The people who work there are amazing. You are encouraged to support your customers with prayer. Time off is incredible from the start. A lot of control where time is concerned

Cons

Liberty University does not allow overtime.

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