Pros
The strongest part of Liberty University is its people. Most everyone there is friendly and incredibly willing to help with just about anything. During my tenure at LU, I was given opportunities that I don't think I would have gotten elsewhere. Liberty is always trying to break new ground and be on the cutting edge (at least the arenas I worked in) and the skills I gained have helped me excel in other areas of my life. The health insurance is outstanding, education benefits are helpful, and some of the other perks (gym, misc. discounts) are a nice add-on. Most positions are incredibly stable, and with some effort you can move up quickly (depending on the department).
Cons
The most common complaint you'll hear at Liberty is the gap between what Liberty pays versus other employers. Because Liberty is a non-profit, the ranges are considerably lower than other organizations. The frustration comes from a seemingly endless building and campus improvement budget, but little to no salary improvement efforts. Liberty is able to pay a lower salary range because of the other benefits; despite a high turnover rate, there will almost always be someone willing to fill a position because of education or health benefits. Discussing your salary is a fireable offense. Human Resources is one of the most frustrating entities to work with. During my time at LU, it seemed as if HR was actively working against the employees. The constant secrecy and clandestine nature does nothing to improve this perception. Executive level employees seem to be in a different class, where the rules don't apply to them - leading to frustration of lower-level staff members. Executive level issues come across as petty, while some more serious issues affecting lower-level staff are ignored. For a long period of time, there was an incredible fear of administration. Stories and rumors of people being let go for speaking up about serious issues abound, and everyone knows someone that was let go for saying the wrong thing at the wrong time. This isn't as prevalent as it used to be, as administration has changed, but it is definitely an element. Some of the staff work environments are not that exciting. Part of the campus is a former factory that was gifted to the university. While the portions that students will see have been remodeled, the sections a large part of staff work in need to be renovated. I can think of a bathroom that hasn't been remodeled to any extent since the early 1980s. With a little investment, Liberty could easily improve the work environment to allow for more collaboration and creativity, but after more than a decade, this has yet to change.