Understaffed with unfulfilled contract hours - Customer Assistant Lidl Employee Review

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

10% Discount card, paid induction day

Cons

Always understaffed with extreme expectations, stress, 25 hr contract was not met- i was often on 12 hrs a week so contract was often and never honoured

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Lidl Response
2w
Thank you for taking the time to share your experience with us. We take all feedback seriously, as we want everyone’s experience to be the same across the board. If you’d like to chat more about your Lidl experience, feel free to get in touch at careers.sm@lidl.co.uk. We wish you all the best in your future career.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very divers tasks diverging from different products lines like dry food, fresh food, flowers, bakery

Cons

Doesn’t use much of the new tools, excel only

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Intelligent engaged people, Modern offices, Decent pay, and good retirement benefits.

Cons

Growing pains of a European company modifying its business to grow its American footprint. Senior leadership was mostly European. Felt disconnected from American grocery culture.

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