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Life Extension

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More opportunities in FL - Customer Service Life Extension Employee Review

3.0
Jul 3, 2015
Recommend
CEO approval
Business Outlook

Pros

This job comes with great starting pay and they also give yearly raises and bonuses. It's a semi fun work environment.

Cons

The company is focused on customers and possible revenue so much they forget about their employees. Several times I've been what I consider sexually harassed. There is no protocol in place to get off the phone with these types of callers. Management doesn't step in and take up for you. The overnight shift at LE is neglected. Not many training and coaching opportunities for people working this shift. You learn how to do certain things through trial and error through your quality scores. Quality scores, like most call centers, are very subjective and the roadmap changes a few times a year.

Explore other reviews about Life Extension

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Life Extension is a very supportive company that genuinely cares about employee growth and development. The team culture is positive, and coworkers are knowledgeable and helpful. Management encourages learning, and there are clear opportunities to grow within the company. Incentives and benefits are great, and the work feels meaningful because you’re helping people every day. Once you get the hang of the role, the job is very manageable and not overly stressful.

Cons

The learning curve can feel steep at first due to the amount of information, but training and team support help a lot over time.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There are various resources to support you at a given time. Supervisors are wonderful and kind in my location. The ability to pass angry customers onto supervisors instead of making us deal with the worst of the worst is nice.

Cons

Low pay and calls are back-to-back for the entire shift. Always excited for any opportunity to be off the phones for even a breather.

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