Pros
Monthly/yearly bonuses. Company paid insurance for the individual. No one can afford family coverage.
Cons
The customers are bullies, management is reactive instead of proactive even when you bring things to their attention. The worst thing I saw over the 5 years there is the lack of accountability. It used to be a great company but between the company growing faster than they can keep up with, the inner bickering with management and essentially being over worked all the time it turned bad, fast. How can you only give good schedules to the poor people that work 45 days straight? Recently, even holidays are no longer a given for those with senority. The environment is toxic because most are unhappy, but its what holds everyone together, the contempt we all have for how much we are failed.