3.0
May 24, 2023
Former employee, less than 1 year
Fort Lauderdale, FL
Recommend
CEO approval
Business Outlook
Pros
Great benefits, match up to 6% of retirement, keep after 3 years of employment. Flexible scheduling and hybrid schedule. Company offers incentives for high KPI monthly, also offering gift card bonuses for participating in lab reviews or company culture events. 3 month paid training to make sure you are ready to take in-bound calls.
Cons
Can't have both days on weekends off unless scheduling or use days off. Hours can vary once you start working, but earlier schedules are available as new hire classes begin. Accommodated some very rude customers regularly that would talk down to qualified specialists.