Pros
Most of the colleagues are cool, because they are just as miserable as you are. If you like to work overtime during the crazy busy sales you may get a mediocre pizza party. Sometimes the homeless people that hang outside the call center will come and talk to you, so for a split second you can think at least your life isn’t that bad.
Cons
Tied to a chair for most of your shift so plan on developing a UTI. If you need to poop during your shift you just used up all your break time for the day. Customers may yell or get angry at you for no fault of your own. You will start to lose self worth. You will become undateable because you start hating the entire world for having to take call after call. You become emotionally exhausted of dealing with other people’s negative energy and reading off a script to sell supplements to people. New hires have to work on holidays, yes even Christmas/Thanksgiving. Why does a supplement company stay open on holidays to only get calls from chronic customers who don’t want to purchase anything and just whine about being miserable? Not sure. Most sane people who have worked at this company still ponder over this one. But that’s not all, you will also be monitored/recorded and your calls will get scored. So if you enjoy being talked to like a 6 year old about how you could have done this better or that better, and enjoy being constantly criticized then maybe this is the dream job for you.