Lifetime Fitness Promises Everything, Delivers NOTHING - Assistant Department Head Life Time Employee Review

2.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Free membership Medical, Dental, Vision program Indoor/Outdoor Pool Spa Cafe SOME discounts on services (Spa, Personal Training, Classes)

Cons

General Manager promised a 3 week training period out of the club. (Was only 1 week at my club, then cancelled the training due to too many problems in the department, never allowed to go back to training) Hiring process for employees takes close to 4-8 weeks, too slow especially when summer help leaves. 35,000 p/yr for Department head position, when YMCA is paying close to 60,000 p/yr Stepped down to Assistant Department Head to learn more and receive more training. NEVER GIVEN OPPORTUNITY TO LEARN MORE OR TRAINING. In a year and a half of being an employee, there has been 3 General Managers, and different Department Head changes throughout club. Reaching profit goals are unattainable as a Department Head Expense budget makes it impossible to properly run department with enough employees.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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