Don't expect to have a work-life balance - Operations Manager Life Time Employee Review

3.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

You build relationships with the team members and members that are amazing. They recently announced they were buying all Operations Team Members new shoes and have started to offer a few more incentives for team members like purchasing their first uniform.

Cons

Team Members that work at the clubs are treated horribly, while our corporate team members accrue PTO faster, get holidays and weekends off, and get to go home by 5pm every night. Being a salaried team member means that Life Time owns you. I was made to feel bad when I would take off of work and even when I was off of work I would be expected to check emails and take phone calls even though that's against policy. We would get knocked on audits for broken things that we could not afford to fix within our monthly budget. Also your quarterly "bonus pay" is based on the performance of all other departments in the club. Even if you hit your goals for the quarter, if personal training or sales doesn't hit you do not get your bonus.

Explore other reviews about Life Time

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly, inviting culture and it’s easy to feel like you belong

Cons

For my team, majority are remote so i come into the office just to be on teams meetings

avatar
Life Time Response
1w
We appreciate your feedback and are happy to hear you’re enjoying the internship program so far. Thanks for being on our team!
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good brand name, good concept

Cons

Unprofessional managers, unrealistic goals, no professional development

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Life Time Response
12h
Thank you for taking the time to share your experience. We’re sorry to hear that your time with us didn’t meet expectations. Feedback like yours helps us continue to improve the employee experience. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life.
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