High Expectations, Low Support - Operations Life Time Employee Review

4.0
Jun 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great for networking. The upper management has your back if you're being abused by a client. Lots of classes available to enrich your customer service and personal skills. Strong Team Atmosphere. If you wish to climb a corporate ladder, you have every opportunity. Most of the clientele are friendly and excited to see a familiar face.

Cons

The pay is minimum wage for most positions (some far lower), leading to high turnover. They use a stick and carrot approach to motivating employees; lots of false promises, bait and switch tactics for filling positions. No universal scheduling program.

Explore other reviews about Life Time

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Make my own schedule, free membership, discounts on products and services, very good health insurance and low cost

Cons

Commission, non members can get services but it is not advertised

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Life Time Response
4d
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with LifeSpa. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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