Good pay at the cost of your work/life balance - Account Manager Life Time Employee Review

3.0
Dec 18, 2019
Recommend
CEO approval
Business Outlook

Pros

You will get compensated very well in the AM role for what you do. Conceptually, selling a membership is not too difficult. You are in a competitive environment at a fitness resort, around goal-oriented, driven and fit individuals. The ability to grow fast and move to different areas of the company and relocate is a plus. Exciting new and innovative things to come. Most leads are generated for you.

Cons

Be prepared to put in a lot of hours if you want to maximize your paycheck. You can work 12 hours in a day, make 50+ calls and not make a dime. But that's the high-risk, high-reward concept of sales. Dealing with ungrateful, snotty member complaints is going to be a daily headache (which cuts into your productivity as a Salesperson). There is not much of a "breakroom" so you're forced to buy food from the LifeCafe almost everyday and the employee discount on select items barely makes it justifiable (I mean c'mon, can't we at least be provided coffee and water?). Good luck trying to book a regular vacation or getting necessary time off to grieve the loss of a family member or friend. The promotional cadence is laughable. It's a random Tuesday in the middle of the month and I'm supposed to make prospects believe that this "$29 flash sale" is never going to return ever again. "Oh wait, it'll actually be back on Friday, and then Monday, and then the next day, but I have a code for you because we just want you to sign up and not actually value the investment into your health and fitness."

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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