Looks great on the surface, but worst company culture when you're in it. - Manager Life Time Employee Review

1.0
Oct 18, 2020
Recommend
CEO approval
Business Outlook

Pros

A lot of the people I worked alongside and met along the way (mostly the members!) are great people! Free gym membership is a perk but the work life balance is mostly just work, so didn't have much time to use it.

Cons

It was difficult to get time off. The PTO policy is crap, even though they did just add sick time. When I did get PTO I often got calls/texts and was expected to respond to emails, even when out of the country. Work life balance doesn't exist.... Managers often work 6-7 days a week and well over 50-60 hours a week. Since Life Time is open on holidays, managers often work most (if not all) holidays. High expectations, and even when they are met the bar only gets raised higher. This is not to say I shy away from hard work and meeting budgets - I excelled at it. However I rarely was recognized when I was successful, which after years and years got draining. Promotions are rarely based on merit, rather on who has sucked up to the right people.

Explore other reviews about Life Time

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly, inviting culture and it’s easy to feel like you belong

Cons

For my team, majority are remote so i come into the office just to be on teams meetings

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Life Time Response
3w
We appreciate your feedback and are happy to hear you’re enjoying the internship program so far. Thanks for being on our team!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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