Company wide demotions and pay cuts - Anonymous employee Life Time Employee Review

1.0
Aug 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The free membership is nice but when you get paid way more at other companies, you can afford to pay for the membership.

Cons

Life Time just decided to change the title of the Front Desk manager. This was their way of getting rid of anyone they didnt want anymore. Everyone had to reapply for their own jobs and many did not get to keep their jobs. It was a great way for them to hand pick 😉 who they wanted, where, in a huge housecleaning. People that have made their careers at LifeTime lost their jobs in a matter of weeks. It was suggested they seek out other jobs within the company but no one was helping them with their career path. They dismantled the Sales department, handed out pay cuts and demotions. Anyone staying to do sales now works for the new "Member Conceirge Manager" and is now earning a lower hourly wage, no commission, while standing at the front desk 40 hours a week, no office time. Sales people have left in droves. Again, a great way to clean house in a formerly, very well paid sales department. Change the title so they can cut the pay and now sales employees are basically a front desk employee who stands there waiting for someone to ask about getting a membership. Yes, the sales person is making more money per hour than the person they are standing next to all day that is just checking people in. So if you want to work at the front desk, you may as well apply for the sales role so you can make more money.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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