Great company that gives you TONS of personal fulfillment, but could afford to invest more $$ in employees - MSDH Life Time Employee Review

4.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

STUNNING facilities, wonderful people, great core values, free daily dose of endorphins (people working out all around you, it's just in the air!), easy to transfer departments, or clubs, you get to build great relationships with staff and members, and you get to work out for free at any facility!!! You grow to want to spend more time there because of the people you work with and the positive vibes.

Cons

Vicious cycle: corporate expects rock star candidates, so you hire rock star candidates but can only pay them peanuts, so they leave, and you're left with the people that don't give a care, and you have to start the whole process over again. High turnover was my nightmare as a manager. I had a great GM, Regional and AD who supported MSDH's paying quality people higher wages based on talent and experience, which allowed for a longer term and more fulfilling employment relationship. Attrition shouldn't just fall on the MSDH, the retention bonus structure isn't realistic to achieve, so people start getting 'creative' with numbers.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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