Pros
Benefits are decent, employee membership is excellent Club GM was excellent Job was appropriately challenging when there was a sales department Bonus structures, though ever changing, were always very fairly revised if necessary
Cons
whirlwind department restructuring & policy changes: -greatly hinder succession opportunities -resulted in quality of life decrease due to hours required by merging sales & FD — and subsequently requiring all to be FT employees, and then requiring shift blocks. This is equally awful for team members and leaders in membership concierge department -moving from sales to glorified front desk team member stripped away majority of stimulating aspects other existed when there was dedicated sales team I was told by my department leader, and club GM I’d be able to take 10-12 weeks(unpaid after STD) for maternity leave. Additionally- when confirming maternity leave policies with corporate HR, I stated I planned to come back 10-12 weeks and HR rep confirmed (she did say she was brand new). Found out 1 month prior to due date when I followed up again that I would be required to return after 6 weeks, as I’d been team member less than a year. I was devastated that 3 leaders lack led me to believe otherwise. Additionally, I was was given misinformation from HR for Covid leave policy - though it’s worth noting this was at peak of Omicron. Tech issues were a daily occurrence - frustrating for team members, and constantly impacted member experience
