False pretenses- highly disappointing - Anonymous Life Time Employee Review

2.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- frontline team is great, opportunity to make lasting friendships - opportunity to get to know members and form personal connections - flexible hours - free membership and employee discounts

Cons

- employees are commodities and disposable to management and corporate - pay cuts and demotions to “save the company money” can happen with little to no notice - employees get burnt out easily - employees are constantly undervalued for their hard work - corporate team is full of robots that only care about making money to fill the CEO’s pocket - “members first” mentality puts employees in places where they will be berated and treated badly by members (I have seen many employees cry from these interactions) - little to no opportunity for growth or raises - pay will not be accommodated to cost of living

Explore other reviews about Life Time

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Make my own schedule, free membership, discounts on products and services, very good health insurance and low cost

Cons

Commission, non members can get services but it is not advertised

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Life Time Response
3d
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with LifeSpa. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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