Completely different company since they have gone public - Licensed Massage Therapist Life Time Employee Review

2.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Free gym membership, discounted rate for family members in household. 40% off spa retail 25% off services for yourself, or team services as low as $4-7 dollars if other technician wants to trade.

Cons

Pay used to be much better, they now have service providers on hourly + commission(sliding scale) based on revenue per hour which determines what level(if any) commission bonus you will receive that pay period. if you get no showed, or a last minute cancellation, that lost hour negatively reflects on your RPH and reduces your ability to keep a commission tier. IF they reach the client to pay the 100% no show fee, it doesn't... or 50% for same day cancellation fee it won't hurt it as much.... but they are banking on the fact they don't have to reach the client... its more in their pocket. Any discounted services will also effect your pay.

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Life Time Response
3y
Thank you for your review, although we are sorry to hear this. We appreciate you sharing your honest feedback about the LifeSpa pay structure. We greatly appreciate our Team Members and value your feedback. We are continuously striving to make Life Time a place where you can do what you love and love what you do. Your review helps us to continue to make improvements and a better employee experience.

Explore other reviews about Life Time

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Team, work culture, values, daily tasks, etc

Cons

None, I’ve really enjoyed my time so far!

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Life Time Response
6d
Thank you for taking the time to share your feedback! We’re glad to know that you’ve had positive experiences interning with Life Time.
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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