Unorganized, Leaders who do not hold people to the same standards!! - Member Concierge Level III Life Time Employee Review

2.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great membership and some departments have ok flexibility. Really the free membership is the only good thing, besides the awesome community of people that work out together.

Cons

Leadership, breaks time card laws, and then asks people to follow a guideline, but then doesn't coach and hold everyone to the same standards. In most states they are break labor laws, however Wisconsin doesn't care about laws. The younger manager's in some department discriminate against people that they are not in agreement with. Retaliation is a huge thing at this location. People are not held to the same standards and in the concierge positions directly, it is ran like a high school club. The cool people get away with things and not cool or anyone that speaks up for their rights get punished. The schedule is not flexible and does not allow for work life balance such as they promote. It is in-fact a very unhealthy space to work in and I have never been so relieved to not work there. The group fitness manager is simply not experienced enough to lead a team. She is a fantastic instructor but cares more about her 3 day weekends than her team. The GM supports all of this behavior. Which is disappointing as he is a very great man. all in all, this place has changed over three years and all for the worse. They keep charging people more and giving them less. The do not care about the members, they simply want your money. The biggest con, this place couldn't provide hospitality if it was taught to them.

Explore other reviews about Life Time

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Team, work culture, values, daily tasks, etc

Cons

None, I’ve really enjoyed my time so far!

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Life Time Response
5d
Thank you for taking the time to share your feedback! We’re glad to know that you’ve had positive experiences interning with Life Time.
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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