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      Life Time

      Engaged Employer

      Life Time reviews

      Lots of "Pivoting" - Concierge II Life Time Employee Review

      3.0
      Apr 1, 2023
      Concierge ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Profit sharing for Concierge Level II & above. You're able to build relationships with members and you have a closer relationship with the GM then most team members.

      Cons

      Be ready for lots of changing. Corporate likes to make a LOT of changes with very little notice and communication. Employee appreciation and recognition are low and turnover is high. Corporate likes to control everything but because they're short staffed (for many reasons), decisions, hiring, promotions, pay raises, communications, etc take MUCH longer to process, causing locations to struggle & overwork their team members.

      avatar
      Life Time Response
      3y
      Thank you for taking the time to leave this review! We appreciate your feedback and strive to make sure our Team Members are always heard and feel valued. We are sorry to hear about some of your concerns and know that your feedback is important so we can work to make improvements. We champion an environment where you love what you do. We encourage you to talk to your manager so we can work to find a solution. Thank you again for this feedback, we appreciate it!

      Explore other reviews about Life Time

      5.0
      Jul 14, 2026
      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make my own schedule, free membership, discounts on products and services, very good health insurance and low cost

      Cons

      Commission, non members can get services but it is not advertised

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      Life Time Response
      3d
      Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with LifeSpa. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
      1.0
      May 25, 2026
      Esthetician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Membership Cool employees Discounts on services

      Cons

      They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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      Life Time Response
      1mo
      Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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