DO NOT WORK HERE - Lead Front Desk Supervisor Life Time Employee Review

1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a free gym membership and a small discount at the spa and cafe and training, but not enough to make the spa products or training affordable.

Cons

Corporate is only concerned about money and getting more members, and not at all concerned about their employees. Everyone in middle and upper management was extremely stressed and all corporate could say was, "What's wrong with you guys, why aren't you working harder?". They change things very quickly, and even after being there for awhile it's difficult to adjust. They changed the uniform for the lowest rate employees (8$/hr) twice in one month and made the employees pay for their new wardrobes. We had single moms on in that group, trying to provide for their kids, and I was very upset with management that they made their lowest rate employees fork over so much money, and then tell them, "Actually, we don't want to do that anymore. Now we want you to go buy more clothes that look like this..." Nobody I worked with liked working there. The turnover was high, and you were considered a veteran if you had been there for three months. They are only interested in hiring people who can be hard sellers and who don't really care about people, just about making money. Don't be fooled by the beautiful building and seeming success and professionalism of the company-- it got too big too fast and hasn't been able to cope with itself. Do not work here. Corporate does not value its people. You will be a cog in their wheel, and if you stop working exactly the way they want you too, they will promptly get rid of you.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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