Great entry level opp! Maybe not long-term. - Member Concierge III Life Time Employee Review

3.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- Usage of a luxury athletic gym. You will never want to leave. - Connections through members. These are business owners, doctors, socialites, influencers, lawyers, tech enthusiasts, engineers, real estate agents and more. Make a genuine connection. - Great culture and relationship between coworkers - Decent entry level pay-- Level I: $12-$15, Level II: $16-$19, Lead Level III and regular Level III: $20-$25.

Cons

- Company does not show their value for their tenure employees through enough $ based on the current economy - Department leaders are under too much stress from upper management. Translates into them stressing their TM's - PTO does not accrue fast enough. Sick days per year are about 2 full shifts. Don't get sick! - Not enough mentorship or guidance in Concierge if you are wanting to work your way up. Favorites have better chances. - The pay is hard to live on if you are independent without any roommates or partner helping with finances.

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Life Time Response
2y
Thank you for sharing this thoughtful review, we appreciate your feedback. We encourage you to discuss this further with your manager so we can work to find a solution. We really appreciate the years you have dedicated to our Concierge team and would like to work toward a solution to address your concerns. Thank you for all that you do for Life Time!

Explore other reviews about Life Time

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had Great coworkers while working here.

Cons

Struggled to deal with corporate.

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Life Time Response
1d
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoyed your team!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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