Broken system - QMHP LifeWorks NW Employee Review

2.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Supportive co-workers, better pay than most, good health benefits for a single person, helpful learning experience for assessment, differential diagnosis, and counseling skills.

Cons

Lack of clarification about job duties! INSANE productivity and paperwork expectations. Mixed messages constantly. Somehow asking us to do more work for clients yet spend less time billing for them. Caseloads that average 70 clients per counselor. Expected to only spend 60-90 minutes per month on each client, even though people deserve so much more help. OH and billing/ productivity is the only thing managers discuss with you. Minimal time spent on clinical supervision. These factors may be true for many community mental health agencies, and if so, it demonstrates that this is a truly broken system. I do think that support from a supervisor can minimize or maximize these inherent problems, though.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

1
See reviews by: Helpful|Rating|Date|All