Service Coordinator I - Service Coordinator I LifeWorks NW Employee Review

4.0
Oct 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Supportive Teams, Company works to increase salaries and was looking at housing for employees

Cons

Pay is too low on a single income with student loans to compensate for the cost of living in the Portland area. No room for advancement at the Bachelors level, training could be improved to reduce wasted time. Training is done by other employees. Managers could be more involved in training

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LifeWorks NW Response
6y
Thank you for your review and for recognizing our great staff and our efforts to increase salaries and offer competitive benefits. We have made changes that increase career advancement opportunities and are continuously improving our training offerings. Your feedback makes a difference. We hear you.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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