High Turnover - Administrative LifeWorks NW Employee Review

1.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

My site isn’t micro managed yet.

Cons

EXTREMELY HEAVY WORK LOAD, HIGH TRAFFIC OF PEOPLE, PHONES RING NON STOP. LOTS of continual interruptions that make it hard to get any work done. The Counselors HIGHLY depend on front desk for EVERYTHING. To clean up messes, literally clean filthy bathrooms left by those who go there. To get toilet paper, fix copy machine, fix fax machine. Apparently all is too complicated for them to figure out or beneath them to clean up. NO raises have been given to employees in 3 years!!! They claim there is no money but enough money to build a new 3 story building. There is absolutely no structure. We enforce policies and procedures for counselors to break them. I DO NOT recommend anyone to work here or be seen as a client. Continuous canceling of appointments for those seeking treatment. Not fair to do to them!!! There is no work or life balance working here. Unless you leave at 4 pm or 5 pm. Long clinical hours. You will be asked to work overtime and not get paid, they will have you flex your time. Meaning, go in late, long lunch, rarely leave early. This is a FOR PROFIT NOT NON PROFIT.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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