Why I work for a behavioral health non-profit company in Portland, OR - Anonymous employee LifeWorks NW Employee Review

5.0
Dec 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Helping our most vulnerable population (OHP Clients). Have a job with a purpose not just making money for shareholders. You can really make a difference in client's quality of life here. 2) Company has a reputation from funders as being ethical, meeting compliance and one that won't go out of business. 3) Excellent Benefits 4) Flexibility in Full Time, Part Time 5) Provides licensing supervision 6) Is one of the highest compensating community behavioral health centers in town.

Cons

1) As all community behavioral health centers, it loses staff to the County, Hospitals and other places that get more funding dollars than we do. Hence, higher turnover. 2) CBHC's are at the bottom of the funding pool... Everyone else gets money first and the small amount left, we have to make work. Just like in our home lives. 3) Any job here requires staff to work hard to help our clients have a better quality of life. I think this is mostly a Pro but can be a Con for folks who don't think accountability applies to them and/or think they deserve to get paid just to show up..

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LifeWorks NW Response
6y
Thank for your review! And thank you for your service to LifeWorks NW and for all you do to help make a difference.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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