Nightmare - Mental Health Therapist LifeWorks NW Employee Review

1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

I really can’t think of any…

Cons

There are legitimately too many to list, but here’s a summary. -It’s run like a corporation, ie hitting the numbers matters more than anything else by a long shot. -Direct care staff have no voice, and the org takes no accountability to adequately support direct care staff. -It’s not a supportive environment for learning your field/job. You’re more likely to get formally reprimanded rather than educated, which again, feels like a corporate attitude, not a community mental health attitude, and especially not the attitude of a place that hires a whole lot of people who are green in their field. -It’s a huge org, which looks nice of brochures and at funding meetings or whatever, but the reality is that it is too big to function effectively. Systems within the agency don’t communicate well, if at all. The org treats very different programs as though they work the same (eg community-based programs feel like an afterthought and like the org implements policies for them as though they’re clinic-based programs). -The org has money for company vehicles, but none of those vehicles are for the community-based direct care staff. We have to use our personal vehicles instead, including to drive clients. We only get reimbursed for mileage, not for wear and tear or regular maintenance. -Many teams are understaffed and underfunded, which means we’re overworked—both in terms of individuals trying to function as 2 or more primary roles, and being expected to get the work done outside of work hours on a weekly basis. Plus when a team blows up, other teams are expected to pick up the slack on top of their regular roles. -Turnover of direct care staff is very high, like around 1 staff every 2-3 weeks announces their last day. -All of the above impacts client care significantly. They get bounced from staff to staff because of turnover, or worse they might be kept in limbo while the org scrambles to find fresh meat; services promised take ages to happen, if at all; direct care staff are less effective than at other orgs because they’re burned out; etc.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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