Look elsewhere - Mental Health Therapist LifeWorks NW Employee Review

1.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The closest thing to a “pro” on my list is the amount of agency holidays one can take off.

Cons

There are plenty: Being encouraged to put in 10-11 hours, 5 days a week, because “that’s just how it is”; Being constantly reminded of how low your productivity is while also struggling to keep up with documentation and client needs; Procedures are either totally unclear or quickly changing with little regard for staff input; turnover is so high and constant that entire teams are unfamiliar with procedures & policies; Clients who are clearly not engaging in services are kept on caseloads for the sake of “productivity”; all-staff meetings are either used by staff to (rightfully) share grievances or by leadership to guilt trip staff into complaining less; job expectation flexibility is practically non-existent; burn out is regarded as a personal issue rather than emblematic of systematic issues with expectations; a huge lack of trauma informed care, language, and policies (both towards clients and clinicians); a lack of support with supervision… the list goes on.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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