Overwork NW - Quality Mental Health Associate (QMHA) LifeWorks NW Employee Review

3.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

work independently, really friendly staff

Cons

Most programs are understaffed, they will put ~100 clients on your caseload and expect you to manage the paperwork, sessions, and scheduling on your own. If you express that you’re feeling overwhelmed, they will gaslight you and say that you have supervisors that will support you. But if you fall behind on work, they will put you on a PIP. They won’t inform you if clients have made complaints or if you are not meeting productivity or documentation requirements, they will just put you on a PIP. They do not prioritize clients well-being or employee well being.

Explore other reviews about LifeWorks NW

5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

People are passionate about their work.

Cons

The pay is what made me move to new employment.

4.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with a wide variety of children and adolescents who are experiencing various mental health and behavioral health challenges, and you get to do so in a team of other outpatient therapists, clinical supervisors, skills trainers, and psychiatrists. You also get free supervision each week that can be used towards earning your LPC or LMFT licensure in Oregon. There is also an amazing benefits package and fairly fast-accruing PTO. You also develop and improve your clinical skills quickly, and get to figure out your own personal style (so long as you still use evidence-based therapy modalities).

Cons

- There are no caseload caps, requiring therapists to manage an increasing number of clients along with all six-month treatment updates, annual assessments, and safety plans. - Extensive coordination with schools, ODHS Child Welfare, and medical providers is required, significantly reducing available documentation time. - High weekly targets are limited strictly to direct contact hours, making these standards difficult to meet when faced with client no-shows or cancellations. In the child and family therapy population, at least in community mental health agencies like LifeWorks NW, it is very frequent that clients no-show or same-day cancel appointments due to school, work, transportation, illness, or other issues that come up. - These pressures are compounded by current shortages, with only three therapists and rotating interns serving the county where I work.

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