Lots of new staff, seems like they are rebuilding entire departments - Case Manager Lifelong Employee Review

- Leadership team: promoted the right people that have the most institutional knowledge and into leadership roles. Also recruited new leads that have brought a fresh set of eyes to the org -Truly equity driven - Clearly identified BIPOC community as priority client population; also has agency wide DEI training led by BIPOC consultants -Client centered; such amazing/inspiring people to work with -Exciting period of growth; building on HIV to encompass multiple health conditions across WA

COVID brought some turnover; New HR team has prioritized this challenge

Direct Service staff who genuinely care about the work, connections with other like-minded supportive people. A chance to do work that has a positive impact on the community. Union representation for direct service staff.

Senior leadership has a history of rallying together to ensure management and direct service staff take the fall for poor decision making. In my time at Lifelong there were countless HR investigations into claims of discrimination by senior leadership - but no consequences for any senior staff involved. Staff burnout was pervasive, with inept leadership trickling work down onto everyone below them. Hardest works are "rewarded" with more work, and not recognition or promotion