Misleading - Service Operations Manager Light & Wonder Employee Review

1.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

None to list at this time

Cons

HOS used nothing but military commands/wordings for general communications leading to many misunderstandings with day to day operations. HOS pulled employees out of building to build cases on employees they would list only personal issues against. When MGCB visited, employees were discouraged from disclosing factual information including general operational faults.

Explore other reviews about Light & Wonder

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, a lot of PTO, good management

Cons

No cons that are detrimental, so I won't comment

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of work. Good people and decent company. Old Reno building, very lackluster, not much of cohesiveness and it was like people were still more remote, than in the office. Decent managers and co-workers.

Cons

Seemed like hundreds of constant gaming license apps and renewals all the time. I wasn't really getting the training on the installs and upgrades, bit of a learning curve.

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