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      Lighthouse Credit Union

      Engaged Employer

      Lighthouse Credit Union reviews

      Promising CU with no direction - Anonymous employee Lighthouse Credit Union Employee Review

      2.0
      Mar 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worker peers are very positive and do their best with what they have. They are also always very helpful when you need help. Pay is solid.

      Cons

      There is a clear lack of direction from the top, constant changing direction, department realignment, and promotion of toxic leaders. Every year we seem to have a new executive and 're-alignment'. Department heads are more interested in their next new idea instead of fixing things for the staff and Members.

      avatar
      Lighthouse Credit Union Response
      3mo
      We appreciate the feedback and recognize the importance of strong, consistent leadership in fostering a positive work environment. We are committed to continuous improvement and are actively evaluating leadership practices, communication, and alignment to better support our teams. Employee feedback is essential to this process, and we encourage team members to share concerns through internal channels so we can better understand challenges and take meaningful action.

      Explore other reviews about Lighthouse Credit Union

      5.0
      Apr 13, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Culture, great company, built on a foundation to help members and community.

      Cons

      Can't think of any at all!

      avatar
      Lighthouse Credit Union Response
      3mo
      " Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued."
      1.0
      Jun 18, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good coworkers helping the day go by

      Cons

      Horrendous leadership from top to bottom. The leadership will talk about accountability but will be the first to point fingers when things go wrong. They harass when they don’t get their way, threaten, and cultivate a toxic work environment. The higher level management is so obsessed with their own work culture at HQ, they ignore what goes on in their own branches.

      avatar
      Lighthouse Credit Union Response
      2w
      Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with colleagues as those connections matter. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to us directly to discuss your experience.
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