My experience with Lighthouse Credit Union raised serious concerns about how the organization is being run.
There is no clear vision, the organization spends freely without discipline. Initiatives are launched with visibility and investment, but without the follow-through or alignment needed to deliver value. There was an attempt to adopt more modern agile delivery practices, but it was never given a real chance to mature. Instead of improving or adapting, leadership abandoned the effort altogether.
What followed made things worse. The team supporting that work was laid off, and the organization doubled down in the opposite direction — leaning harder into rigid, top-down project management approaches and bringing in more traditional waterfall roles. Less than a week after laying off the the leader responsible for delivery and his team, the organization posted a new project manager role. That decision speaks for itself.
There is also very little cooperation between departments. Teams operate in silos, and senior leadership does not appear aligned. In some cases, it feels like leaders are actively working against each other rather than toward shared goals.
There are good people doing their best within the organization, but they are working in a system that makes it difficult to succeed. Without major changes in leadership alignment, accountability, and focus, it is hard to see meaningful improvement.
Based on this experience, I would not recommend Lighthouse Credit Union.
