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Lighthouse Credit Union

Engaged Employer

A decent credit union but a lousy place to work - Operations Associate Lighthouse Credit Union Employee Review

2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are dedicated, and supportive of one another Salary is good

Cons

Benefits are just ok Constant change is frustrating Senior management does not seem to be able to get out of its own way and has resorted to hiring so many people from an outside consulting firm they recently used that it is obvious there is no firm vision nor is there any confidence in the exisiting team. A credit union is "owned" by the Members but executives seem to be more interested in their own wealth than in creating value for the Members

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Lighthouse Credit Union Response
11mo
Thank you for sharing your perspective. At Lighthouse, we are committed to fostering an environment where feedback - even when critical - is valued and used as a catalyst for growth. We take concerns from current and former team members seriously, as they help us improve the way we support both our employees and our members. If you haven’t already, we encourage you to connect with your HR Business Partner. This dedicated resource is here to ensure every team member has a safe and constructive way to voice concerns and help build a healthier workplace.

Explore other reviews about Lighthouse Credit Union

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture, great company, built on a foundation to help members and community.

Cons

Can't think of any at all!

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Lighthouse Credit Union Response
3mo
" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued."
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good coworkers helping the day go by

Cons

Horrendous leadership from top to bottom. The leadership will talk about accountability but will be the first to point fingers when things go wrong. They harass when they don’t get their way, threaten, and cultivate a toxic work environment. The higher level management is so obsessed with their own work culture at HQ, they ignore what goes on in their own branches.

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Lighthouse Credit Union Response
2w
Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with colleagues as those connections matter. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to us directly to discuss your experience.
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