Pros
Good 401k match benefit, nothing else
Cons
No work/life balance. They will onboard you making it seem like you will have a low caseload then have absolutely no plan when your caseload gets over 200 claimants. Their teams are unbalanced where some people have no work and others are drowning in work. Multiple people quit even before training ends due to the stress. You will constantly be berated and yelled at by claimants and management simply doesn’t care. Do not work here if you care about your mental health. You barely get any PTO per year and they “make up for it” by giving you random holidays off which just piles up your work and makes the rest of your week horrible after 1 day off. They do not care at all about employee retention or mental health. You will barely find a single person who has worked there longer than a few years. They will not help you in any way with career development even though they pretend they will