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      Lincoln Financial Group

      Engaged Employer

      Lincoln Financial Group reviews

      Not a stable place to be - Claims Specialist Lincoln Financial Group Employee Review

      1.0
      Feb 14, 2023
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, that is it.

      Cons

      I began working for Lincoln Financial in November, and was told on several occasions (via email) that I was doing a “great job” and that my stats were at the top of my team. Suddenly, this month (February) I receive a call from Management informing me that due to transferring a call to avoid overtime and stay within my adherence, that I was being terminated. Management previously had never coached me on anything, and our only correspondence was to say how great of a job that I was doing. Please take heed to my experience especially if you have children or a family to take care of and do not wish to be displaced or terminated within your first 90 days. This place does not believe in second chances, and they have NO problem letting you go.

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      5.0
      Jul 14, 2026
      Installation processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible and non micromanaging position I really like my manager. She is transparent.

      Cons

      No cons as along as you do your work and ask questions

      2.0
      Jul 14, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good things include work from home being available if you’re too far to commute to an office. There is a good 401K match. You don’t have to work holidays.

      Cons

      The cons… I have worked metrics driven positions, but this feels too intense. I don’t like the “big brother” feeling of always being watched. Even if you’re in a ready status and waiting for calls, if you’re not moving your mouse, you’re considered idle and that hurts your metric. The sick/PTO buckets took a little getting used to. I didn’t realize using my sick time also took hours from my PTO. I’ve been used to those being separate things. I also hated feeling “new” to the job. You would learn something one way, but then be told to do the process another way only to be told later that you’re supposed to do it a different way. It became hard to feel confident in my job.

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