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      Lincoln Financial Group

      Engaged Employer

      Lincoln Financial Group reviews

      Micromanaging - Service Processor Lincoln Financial Group Employee Review

      2.0
      Mar 22, 2023
      Service processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      6% 401k match and up to 5% yearly bonus

      Cons

      They use a system called Verint to track everything you do down to the click. Management will watch your monitors while working remotely. You must pass productivity goals. They seem to care about that more than anything. Vacation is accrued not given at the first of the year so it takes a while before you can have any substantial time off. Everything is urgent so it’s hard to determine what is actually a priority. The training was decent for me but they immediately start cross training before you’re comfortable.

      Explore other reviews about Lincoln Financial Group

      5.0
      Jul 14, 2026
      Installation processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible and non micromanaging position I really like my manager. She is transparent.

      Cons

      No cons as along as you do your work and ask questions

      2.0
      Jul 14, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good things include work from home being available if you’re too far to commute to an office. There is a good 401K match. You don’t have to work holidays.

      Cons

      The cons… I have worked metrics driven positions, but this feels too intense. I don’t like the “big brother” feeling of always being watched. Even if you’re in a ready status and waiting for calls, if you’re not moving your mouse, you’re considered idle and that hurts your metric. The sick/PTO buckets took a little getting used to. I didn’t realize using my sick time also took hours from my PTO. I’ve been used to those being separate things. I also hated feeling “new” to the job. You would learn something one way, but then be told to do the process another way only to be told later that you’re supposed to do it a different way. It became hard to feel confident in my job.

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