Linde: Where Processes Go to Die and Leadership has checked out! - Customer Support Agent Linde Employee Review

2.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleges. Some rather hot ladies in the office.

Cons

If you’re considering working at Linde as a customer support agent, I have one word for you: don’t. Unless, of course, you enjoy chaos disguised as “processes” and leadership that makes Kafka’s The Trial look like a straightforward manual. Management: Picture a group of captains arguing about which direction the ship should go, while the ship itself is already sinking. Leadership at Linde is like a GPS that constantly “recalculates route”… straight into a brick wall. You’ll spend more time listening to contradictory orders than actually helping customers. Organization: Calling it “organized” would be the biggest joke since New Coke. Files vanish into black holes, responsibilities are shuffled around like a bad card trick, and no two people seem to know who does what. The only consistent process here is inconsistency. Work Processes: Imagine trying to follow a recipe that’s been written in invisible ink. That’s your daily workflow. Every “procedure” exists only in the imagination of your supervisor, and each day you’ll be informed that you’ve been doing it wrong since Day One. Efficiency? A mythical creature, much like unicorns or upper management visibility.

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Linde Response
9mo
Dear User, Thank you for your valuable feedback. At Linde, we’re committed to continuously improving our ways of working, leadership, and communication to better support our teams and deliver exceptional customer service. Every day, we work to refine operations, enhance leadership visibility, and strengthen transparency across the organization. Your insights help drive this progress, and we’re grateful for your honesty. Please feel free to reach out to us for more feedback via hr.socialmedia@linde.com. Best regards, Iris from the Linde Careers Team

Explore other reviews about Linde

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established company with meaningful revenue and diversitication

Cons

Matrix/Program/Project structure - sometimes difficult to navigate

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Linde Response
3mo
Dear Employee, Thank you for sharing your feedback with us. Best regards, Sara from the Linde Careers Team
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

potential salary, maybe career growth

Cons

Management has a lot to learn about caring about their employees very disrespectful

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Linde Response
1d
Dear User, Sorry to hear the cons that you state in your review. We would like to hear more details about it to understand what you mean. Feel free to share at hr.socialmedia@linde.com. Best regards, Iris from the Linde Careers Team
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